Privacy Policy
How we collect, use, disclose, retain, and protect personal information.
Clear information.
Confident shopping.
This page applies to Nexvionai™ and purchases or interactions through nexvionai.com. Please read it together with the other store policies referenced where relevant.
Information We May Collect
Contact and delivery details; order, transaction, return, and refund information; account and support communications; device, browser, IP address, cookie identifiers, and site interactions; and payment-related information processed by Shopify and payment providers.
How Information Is Collected
Information may come directly from you, automatically through cookies and similar technologies, or from service providers involved in checkout, fraud prevention, fulfillment, delivery, analytics, advertising, and customer support.
How We Use Information
We use information to operate the store, process and deliver orders, provide support, prevent fraud, maintain security, improve products and services, communicate about orders, and provide marketing where permitted.
When Information May Be Shared
Information may be shared with Shopify and providers supporting payments, hosting, fulfillment, shipping, analytics, communications, advertising, professional advice, legal compliance, and business transactions. We do not sell complete payment-card details.
Cookies and Similar Technologies
Cookies may support checkout, account functions, preferences, security, analytics, and advertising. Browser controls may block cookies, but some store functions may then work incorrectly.
Analytics and Advertising
We may use analytics and advertising services to understand store use and measure campaigns. Depending on location, you may have rights to limit certain targeted advertising or data sharing.
Data Retention
We retain personal information only as reasonably needed for orders, support, accounting, dispute resolution, security, legal compliance, and other legitimate business purposes.
Your Privacy Choices
Depending on applicable law, you may request access, correction, deletion, or a copy of certain information, or object to or restrict some processing. We may need to verify your identity.
International Processing
Our providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.
Children’s Privacy
The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Information Security
We use reasonable organizational and technical measures, but no electronic transmission or storage system can be guaranteed completely secure.
Privacy Requests
Send privacy questions or requests to service@nexvionai.com. Include enough detail for us to understand the request, but do not send passwords or complete payment-card information.
Need help?
Contact Customer Support and include your order number when your question concerns an existing purchase.
Compound No. 5, Shangtong Avenue, Tongzhou District,
Beijing, China